Privacy Policy

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This Privacy Policy was last updated on June 23, 2026.

1. Introduction

BlueCap Trade ("BlueCap", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you access or use our website, mobile applications, trading services, and related products.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Personal identification information such as your full name, email address, phone number, date of birth, and residential address.
  • Identity verification documents including government-issued IDs, proof of address, and photographs where required for Know Your Customer (KYC) compliance.
  • Financial information including payment details, bank account information, transaction history, and trading account information.
  • Technical information such as IP address, browser type, operating system, device information, and login activity.
  • Usage information relating to your interactions with our website, platform features, and customer support.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account.
  • To provide trading and investment-related services.
  • To verify your identity and comply with regulatory requirements.
  • To process deposits, withdrawals, and other transactions.
  • To improve our website, products, and services.
  • To communicate with you regarding your account, updates, promotions, and support requests.
  • To prevent fraud, unauthorized activities, and security threats.
  • To comply with applicable legal and regulatory obligations.

4. Information Sharing and Disclosure

BlueCap Trade does not sell or rent your personal information to third parties. We may share information under the following circumstances:

  • With trusted service providers and partners who assist in operating our business, subject to strict confidentiality obligations.
  • With payment processors, financial institutions, or liquidity providers to facilitate transactions and trading activities.
  • When required by law, regulation, court order, or governmental authority.
  • To investigate, prevent, or take action regarding suspected fraud, illegal activities, or security incidents.
  • In connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, remember preferences, analyze website traffic, and improve our services. You may configure your browser settings to refuse cookies; however, some features of the platform may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, access controls, and periodic security reviews.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal data in a portable format.

9. How to Remove Your Data

If you wish to delete your account or request the removal of your personal data, please contact our support team at info@bluecaptrade.com. We will process your request in accordance with applicable laws and regulatory requirements. Certain information may be retained where legally required.

10. Marketing Communications

You may opt out of receiving promotional emails and marketing communications at any time by clicking the unsubscribe link contained in our emails or by contacting our support team. We may still send essential service-related communications regarding your account.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Data Protection Officer

For questions regarding this Privacy Policy or our data practices, please contact our Data Protection Officer via email at info@bluecaptrade.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services after such changes constitutes acceptance of the revised policy.

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